Right of withdrawal
You have 14 days from receiving your order to change your mind, with no need to give a reason.
Conditions
For hygiene reasons, only unopened packs in their original packaging can be returned.
How do I return an item?
- Contact us with your order number.
- We'll send you the return address and instructions.
- Once we receive it, we refund you within 14 days to your original payment method.
Faulty item or wrong order
If you receive a damaged item or one that doesn't match your order, send us a photo: we'll replace it or refund you, free of charge.